Netop Live Guide is a live chat support software for your website, that goes easy on your customers and operators. The software aims for usability, making the service approachable and enjoyable both for you and your visitors. The customization options are simply superb, they allow you to establish and further your brand, and your customers will appreciate the straightforward chat service Netop Live Guide provides on behalf of your website.
Netop Live Guide allows you to customize all things to fit to the flow of your site and thus build its visitor-based usability. It enables you to customize pre and post-chat surveys, with which you can gain valuable marketing information about your visitors and critical information about your operators. You can create and monitor unique chat campaigns. Chat invitations can be set up on your company’s Facebook page or within your emails.
Netop Live Guide provides a proactive customer engagement tool that allows you to anticipate the needs of your customers. Using this you can also inform your visitors about current promotion,give suggestions, provide information about a product and sort out technical issues. Netop Live Guide also helps you to direct customers to the operators belonging to various departments. Thousands of people all across the globe vouch for its features and rely on it all the time.